Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships
Special Guest Jon Albert Founder and President of the Jack and Jill Late State Cancer Foundation. He was also named a 2018 CNN HERO. Jon served as director of the Atlanta Committee for the Olympic Games in 1996. He then became president of the builder division of Apex Supply, which was bought by The Home Depot. JAJF was born from tragedy
Special Guest Sam Silverstein, Leadership Keynote Speaker, empowers people to live accountable lives, transform the way they do business, and to thrive at extraordinary levels. Sam is the author of seven books including Non-Negotiable, No More Excuses, Making Accountable Decisions, No Matter What, The Lost Commandmentsand The Success Model. He has been referred to as, “The most trusted voice on accountability”.
Special Guest Max Schachter, Founder & CEO of Safe Schools For Alex. At age 14, Max’s son Alex Schachter was tragically killed during the mass shooting at Marjory Stoneman Douglas High School on February 14, 2018. Alex was one of the first students to be killed. In an effort to protect all our children and teachers, the Safe Schools For